Terms and Conditions for car rentals

Ⅰ. Renters must meet the age requirement of 20-year-old and driving license issued by R. O. C. Government.

Ⅱ. Certifications required:
Locals: Identification and driving license
Foreigners:

(1) original copies of passport and international driving license are needed when the scheduled rental car return date is before the 30th day of your stay in Taiwan

(2) original copies of passport and local driving license, issued by Taiwanese Vehicle Registration Department, are required when the scheduled rental car return date is after the 31st day of your stay in Taiwan.

Ⅲ. Daily mileage limitation:400km(NTD$2 is charged for each additional kilometer driven)

Ⅳ. Rental rate:Daily Rental rates are based on a 24-hour rental day starting at the time of rental. The minimum charge is one day. The renter will be charged for 10% of the applicable daily rental rate in excess of an hour or a rental day rate in excess of more than 6 hours the renter keeps the vehicle until the vehicle is returned. (If the renter needs to continue renting the vehicle, please notify us before the time the vehicle is scheduled to return.)

Note1: If there are any driving problems or car deficiency you find while you are driving please notify us immediately. Otherwise, if the report is made more than one hour after you pick up the car or after the car has been driven over 40 kilometers, the daily rate will be charged.

Ⅴ. Blank Charge Check: All foreign travelers need to sign a blank charge check in advance which is used for redeeming any traffic violations or fines incurred while travelling in Taiwan in the rental car.

Ⅵ. Opening Hours:
(1) Monday ~Thursday :8:30 AM~8:30 PM
(2) Friday , or the day before national holiday:8:30 AM~11:00 PM
(3) Saturday, Sunday or national holiday:7:00 AM~11:00 PM
(4) Special locations have different opening hours.
(please return vehicles within opening hours)

Ⅶ. Gas Fee Assessment: Please refill gas tank before return since it is full when it is rented out.

Ⅷ. Insurance:
The rental protections and coverages include:

(1) Compulsory Car Responsibility Insurance: up to NTD$2,000,000 coverage for injuries due to an accident

(2) Passengers Accident Insurance: NTD$3,000,000 coverage for each passenger

(3) Third Person Responsibility Insurance:NTD$2,000,000 coverage for individual injury or accidental death / NTD$4,000,000 total coverage for each accident / NTD$500,000 coverage for Loss Damage

(4) Car Damage Insurance:up to NTD$10,000 coverage. Any income loss incurred during the repair period (maximum 20 days) is covered.

(5) Lost or stolen Insurance:up to 10% of the value the stolen car has at the time and any income loss incurred while searching is covered (maximum 20 days).

Note1:Any compensation for injuries or in-car equipment damages due to natural accidents such as flood, typhoon, earthquake is not covered.

Note2:In the unlikely event of an accident, car stolen or other incidents, contact the police at 110 immediately then call LTC Rental Service Department at 0800-024-550 and dial 5 for further procedure as soon as possible. Do not settle privately without reporting to the police. Contact 24-hour-a-day emergency roadside assistance department at 0800-024-550 then dial 5, requesting a vehicle tow service to the closest TOYOTA garage for repair.

Ⅸ. Cancellation:
100% of the rental fee is forfeit if your reservation is cancelled within 24 hours prior to the reserved pick-up time.
80% of the rental deposit is forfeit if your reservation is cancelled 1 day prior to the reserved pick-up time.
70% of the rental deposit is forfeit if your reservation is cancelled 2-3 days prior to the reserved pick-up time.
60% of the rental deposit is forfeit if your reservation is cancelled 4-6 days prior to the reserved pick-up time.
50% of the rental deposit is forfeit if your reservation is cancelled 7-10 days prior to the reserved pick-up time.

Note:No cancellation fee will be assessed if your reservation is canceled due to irresistible reasons.

Ⅹ. For further information, please refer to the notification displayed on the billboard at HLC car rental locations. (Special policies and discounts applied for the Chinese New Year will be notified separately.)